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mudd the spa etiquette DOWNLOAD PRICE LIST/SPA ETIQUETTE
Arrival
We recommend you arrive 15 minutes prior to your scheduled appointment for all spa treatments. This will allow you time to change into your spa attire and complete the necessary health questionnaire before the commencement of your treatment. Arriving late will minimise our spa treatment as all treatments commence and conclude as scheduled. As the spa is a place of relaxation with tranquil surrounds, we request that you turn off your mobile phone and/or pager and leave these items in your locker. At the completion of your treatment you are provided with the luxury of additional time to relax in our resting lounge. PRINT OUT PDF COPY
Spa Attire
For your comfort, we rquest that for all body treatments you leave on your appropriate undergarments or wear the disposable undergarments provided for you, this will be advised by your spa therapist during your consultation. During your treatment, you will be securely draped at all tmes while only exposing the specific area being worked on. When having a hydrotherapy treatment you will be requested to wear the disposable undergarents provided for you or your own bathing suit, this will be advised when making your reservation. Please bring open footware to return home in after any foot treatment.
Additional Inclusions with mudd Spa Therapies
mudd the spa shares state-of-the-art health facilities with Evo Health Club, All mudd clients are welcome to utilise the club's wet areas of 25 metre lap swimming pool, hydrotherapy spa, steam and sauna rooms.
Medical Information
We request that you disclose any medical conditions and/or prescription medication you are taking as some treatments may be contraindicated. It is recommended that you receive only one heat treatment per day. Pregnant women and individuals with varicose veins are requested to avoid heat treatment. Following any heat treatment it is important to not participate in any aerobic activity for at least an hour and drink plenty of water. Please avoid the consumption of alcohol before, during or directly after any heat treatment.
Reservations & Cancellation Policies
All reservations must be secured with a major credit card. We understand that on occasion you may need to cancel or reschedule your appointment for you, we require 24 hours notice of your inability to attend, or a cancellation of 50% of your treatment will be charged. However, we are happy to reschedule your appointment where practical. If you do not advise us of your appointment cancellation you will charge a fee of 100% of your treatment cost. This policy also includes payments made with gift vouchers, where they will be forfeited. As a valued guest we appreciate your co-operation with our reservations policies.
Privacy
As we value your privacy, all personal and medical information provided will be treated confidentially and securely, and will not be passed onto third parties without your written consent.
Public Holidays
A 15% surcharge applies to all public holidays.
Parking
On-site undercover security parking is available (90 minutes complimentary).
Gift Certificates
We offer Gift Certificates for all available treatments and products of any specified amount. Purchases can be made in person, via telephone or email, with the Gift Certificate being sent directly to you or recipient via post for a minimal fee. Gift Certificates are to be presented when redeeming treatments or products. Gift Certificates have a 6 month expiration from the purchase date.
General Information
All prices are inclusive of GST and are subject to change without notice. Where a booking has been made in advance, the original price quoted will remain unchanged.
Spa Boutique
We are proud stockists of Youngblood Mineral Cosmetics and we use and supply the full range of skin care from leading French brand Payot Paris.
Hours of Operation ~ Open 7 Days
Monday 10am to 6pm
Tuesday 10am to 6.30pm
Wednesday 10am to 6.30pm
Thursday 10am to 8.30pm
Friday 10am to 6.30pm
Saturday 9am to 5pm
Sunday 10am to 3pm